Shipping Information

How does decide what to charge me for shipping? uses FedEx for all shipments and shipping charges are calculated using the weight of the product and the destination Zip Code. connected directly to FedEx and we pass on the rates provided by them without any additional charge. Please refer to the Shipping Estimate tool on the Shopping Cart for more information.
How long will it take to receive my package (within the U.S.)?
For orders placed before 3:00 PM U.S Eastern time, please be sure to add one business day for warehouse processing to the shipment transit times below. For orders placed after 3:00 PM U.S. Eastern, please add two days.
  • FedEx Ground = Up to 5 business days
  • FedEx Express Saver = Up to 3 business days
  • FedEx Next Day = 1 business day
International Shipping
We have partnered with FedEx Crossborder to service our international customers. To ship internationally just click on the "Outside the U.S.?" button in your Shopping Bag. If you are already in Checkout and have entered an international Ship To address, you will be automatically transferred to the FedEx Crossborder page where you will be provided with international shipping costs as well as duties and taxes for your shipment. At this point you still have the ability to review your order and cancel.

NOTE: We do not accept returns of orders shipped outside the U.S.
Upon completion of your order, your credit card will be charged for the entire purchase. We will ship your order to a FedEx Crossborder facility in Carson, CA where it will be processed and shipped to you. It is normal that some of your documentation may show a Ship To address to the facility in Carson, CA instead of the address you entered in Checkout.
If you have questions about international shipping and customs, please contact FedEx via phone 203.683.4894 (extension 1) or email [email protected].
Export Restrictions
We are unable to ship to the following countries:
  • Albania
  • Cuba
  • Iran
  • Libya
  • North Korea
  • Russia
  • Sudan
  • Syria
  • The Congo
  • Ukraine
  • Yemen