How do I make a return?
Don’t love something? No worries. We offer free returns in the U.S. for un-worn and un-damaged merchandise with tags attached within 30 days of your purchase. Please use the provided FedEx return shipping label, and follow the instructions on the invoice included with your shipment. Boom.
Very Important: Please keep your return tracking number.
In order to track the status of your return you will need to keep the tracking number that is printed on your return label. Be sure to snap a pic or write it down before you return the package to us.
I no longer have my return shipping label, what should I do?
Reach out to Maddie’s Support Squad at [email protected]
, or call us at 888-452-1049, and we’ll create a new one for you.
How long does a return take?
Returns are processed within 24 hours after we receive the item(s). Refunds take 3-5 business days, and credit will be applied to your original method of payment.
Can I exchange for a different size or style?
Use the enclosed return label to mail the unwanted item(s) back to us. Then place a new order on maddiestyle.com for the item(s) you wish to have.
I’m outside of the United States. Can I return my item(s)?
All international sales are final. We do not accept international returns at this time.
Returns related to Nordstrom stores and nordstrom.com.
You should return items to where they were originally purchased. Nordstrom will not accept returns originally purchased on maddiestyle.com. Maddiestyle.com will not accept items originally purchased at Nordstrom stores or on Nordstrom.com.